Some parts impressed, others didn’t

The spa area is a true gem. the outdoor heated pools and fantastic sauna with a view create a serene retreat that elevates the relaxation experience.

Reservation confusion arose, with discrepancies between third-party bookings and directly arranged services, adding unnecessary stress to the arrival process.

Crowded pool areas really detract from the overall experience, making it tough to find a sunbed when the sun's shining. The food quality at the buffet fluctuates. some meals were downright mediocre, and I had a rough time with room cleaning—showers went unwashed and towels left unattended. Plus, the internet connectivity in the rooms isn't reliable, which is frustrating if you need to keep in touch with the galaxy.

great facilities but crowded pool area

The mineral water pools were a highlight, with both indoor and outdoor options that kept everyone entertained. Breakfast had an impressive spread, featuring diverse choices, including delicious kid-friendly offerings. The view from our Superior Twin Room overlooking the park was refreshing, providing a beautiful and relaxing start to each day.

The pool area often felt overcrowded, making it hard to find a sunbed.

I had a fabulous time at this spa resort. the pools were breathtaking and perfect for kids while the cleanliness was top-notch! breakfast was chaotic with limited space for seating.

Book a spa treatment in advance for a truly rejuvenating experience, and don’t miss the live music nights for a fun evening.

i had an amazing honeymoon at ensana! the deluxe twin room with a sea view was stunning and the warm welcome with bubbly at check-in was a lovely touch. every moment exceeded my expectations, especially the wonderful spa experience and delicious buffet dining.

the breakfast seating situation was chaotic.

The pools were fantastic, perfect for kids and adults alike, and the spa experience was simply delightful! The breakfast provided a wonderful variety, and the quality of the food generally exceeded my expectations, particularly at Kampai, the Asian restaurant.

Crowded pool area.

The outdoor spaces are beautifully landscaped with lush greenery. The spa treatments were fantastic, providing a relaxing escape after a busy day. meal times can get rather chaotic with long queues and insufficient table space. 😊

The pools were awesome, but kids couldn't join the kids club due to age limits.

Can't recommend highly enough for a concise stay

Beautiful hotel, inviting atmosphere, with rooms that offer spacious comfort and a lovely balcony view overlooking the pools. the breakfast is diverse and delicious, with a wonderful selection to start your day right, and the fitness centre is well-equipped for those looking to stay active during their trip.

The indoor pool and spa area provided a tranquil escape, with highly qualified massage therapists enhancing the relaxation experience. The buffet was exceptional, especially the Italian pasta, and the staff, particularly Tatyana, were attentive and friendly. While the evening ambiance was peaceful, it occasionally bordered on too quiet, leaving room for improvement in entertainment options.

Comfortable Stay but Room for Improvement

We enjoyed our spacious room with a lovely balcony view. The spa area offered a fantastic relaxation experience. dining options fell short, with an uninspiring lunch at the Green Terrace. Ensure your kids' amenities are confirmed prior to arrival for a smoother experience.

excellent facilities and relaxing atmosphere await in this serene spa hotel with kids' amenities

Incredible pools were refreshing, perfect for family fun! The staff created a welcoming atmosphere, and the variety of kid-friendly options made our stay even more enjoyable.